These Terms and Conditions ("Terms") govern the relationship between you ("Client" or "you") and Adventure Studio Experiences Pvt. Ltd. ("Adventure Studio," "company," "we," or "us"). By booking any tour or service with Adventure Studio, you agree to be bound by these Terms. Please read them carefully.
Our services include but are not limited to: Domestic Trips: Organized tours for groups to various destinations. international Trips: Tailor-made itineraries to suit individual or group preferences
Booking Confirmation: To secure your booking, a specified deposit must be paid at the time of booking. All quotes are tentative and subject to change based on availability and pricing at the time of the final payment. Any changes pertaining to inclusions of your booking including hotel, airlines, itinerary will be communicated to you within 72 hours (excluding Saturday, Sunday, and Public Holidays) of such change occurrence.
Pricing Policy: Prices are based on current availability and foreign exchange rates. The final price will be confirmed at the time of booking and may be subject to change based on fluctuations.
Inclusions and Exclusions: The services included in your package will be detailed in your booking confirmation. Any services not explicitly mentioned are excluded and must be paid for separately.
Cancellation by Client: All cancellations must be submitted in writing to Adventure Studio. Cancellation charges apply as per the policy provided at the time of booking (refer to Annexure A). Refunds, if applicable, will be processed within 7-10 working days.
Credit Notes: In most cases, credit notes may be provided instead of refunds.
Non-Refundable Charges: Cancellation charges are non-negotiable and non-refundable. This includes cases of visa rejection where standard cancellation policies apply.
Responsibility for Travel Documents: Clients are responsible for thoroughly reviewing all details of their travel documents, such as visas and travel insurance, before the trip commences. Any discrepancies or errors should be addressed promptly.